Same Policy Everywhere
Whether you're on desktop, mobile or tablet, your privacy protections remain identical across all live888 access points.
LEGAL REFERENCE
Your Privacy Comes First at live888
We handle your account details, payment history and personal information with the same care we put into our platform. This policy shows exactly how we collect, use and...
Data SecurityPayment ProtectionTransparencyYour ControlQRIS Ready
What We Collect and Why
When you open an account, we collect your name, email, phone number and payment details to verify your identity and process transactions through DANA, OVO, GoPay and QRIS. We also track your login activity, game history and account balance to keep your account secure and comply with local regulations in supported regions. We never sell your data to third parties. Your information
stays within our platform and trusted payment partners only.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any questions about how we handle your data, account security or payment information.
Live Chat
Chat with our team directly through your account dashboard to discuss privacy concerns, data requests or account protection in real time.
Account Settings
Manage your privacy preferences, communication choices and data visibility directly from your account control panel anytime.
EDITORIAL CLARITY
How We Protect Your Trust
Encryption Standard
All data transmitted between your device and our servers uses industry-standard SSL encryption to prevent unauthorized access.
Payment Security
We partner directly with DANA, OVO, GoPay and QRIS providers to ensure your payment details never touch our servers directly.
Regular Audits
Our security infrastructure undergoes regular third-party audits to identify and fix vulnerabilities before they affect your account.
Data Minimization
We collect only the information needed to run your account and process payments—nothing extra, nothing unnecessary.
Breach Response
If a security incident occurs, we notify affected users within 24 hours and provide clear steps to protect your account.
Compliance Ready
Our policy aligns with Indonesian data protection standards and payment regulations for supported regions.
WHY THIS PLATFORM
Consistency Across Our Platform
Unified Account Data
Your account information, game history and payment records sync securely across devices without duplication or loss.
Single Privacy Standard
We apply the same data handling rules to every user, every payment method and every game lobby—no exceptions.
Transparent Updates
When we update this policy, we notify you via email and in-app message at least 30 days before changes take effect.
Consistent Retention
Account data is retained for the duration of your membership plus 12 months after closure, then securely deleted.
Unified Support
Our privacy support team handles requests the same way regardless of which payment method or region you're in.
Cross-Platform Audits
Security reviews cover all platforms simultaneously to ensure no gaps between web, mobile or app versions.
What Defines Our Privacy Approach
Zero Third-Party Sales
Your personal data is never sold, rented or shared with advertisers, data brokers or unrelated companies under any circumstance.
Your Data, Your Control
You can request a copy of all data we hold about you, update any information or request deletion through your account settings.
Payment Privacy
DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels; we never store full payment card details.
Cookie Transparency
We use cookies only for account login, game preferences and fraud prevention—never for tracking across other websites.
Automated Decision Limits
Account decisions like bonus eligibility are made by our team, not by algorithms alone, so you can always request human review.
Incident Notification
If your data is ever compromised, we contact you directly with details, remediation steps and resources to protect your account.
Privacy Questions Answered
We retain your account information for 12 months after closure to comply with payment regulations and resolve any disputes. After that period, all personal data is securely deleted from our systems.
Yes. Submit a data access request through your account settings or email [email protected], and we'll provide a complete file of your personal information, game history and payment records within 14 days.
We share only the minimum required to process your payment: your name, account number and transaction amount. These payment partners have their own privacy policies governing how they handle that data.
We notify all affected users within 24 hours with details of what was accessed, steps to secure your account and contact information for our incident response team. We also report to relevant authorities where required.
Yes. Every marketing email includes an unsubscribe link, or you can disable promotional messages in your account notification settings anytime without affecting your account access.
Cookies store your login session, game preferences and fraud-prevention signals. We don't use cookies to track you across other websites or sell browsing data to advertisers.
Your game history and betting activity are visible only to you and our compliance team. We never share your gameplay details with other users, sponsors or third-party analytics firms.